Where is the location of the incident?

On a rural road, you can give your location using the kilometer markers. If you're on a highway, you should also say in which direction you’re traveling.

What has happened?

Try to describe what has occurred (e.g., there is a person on the ground who is unresponsive and has bleeding from the ear).

Who is calling?

Say your name and, if possible, a phone number you can be reached on.

Wait for the emergency operator to end the call first!