Driver instructions

1. SERVICE CARD:

Service maintenance is covered by Porsche Mobility only upon presentation of the SERVICE CARD (either physical or digital via the app). For any procedures not included in the service package, the customer will receive an additional invoice, which must be paid at their own expense.

2. ROAD ASSISTANCE CARD

Before requesting the service, make sure it is included in the leasing contract. You can check this in the 'included services' section of the mobile app or by calling +359 882 910 159.

The cardholder is entitled to the following services:

24/7 hotline for assistance with any vehicle-related issues
Round-the-clock roadside assistance to the nearest authorized service center – tel.: 0291146; from mobile: 146
On-site repair of the vehicle at the breakdown location – up to 30 minutes
Jump-starting the vehicle in case of battery failure
Free tire replacement
Free transport for tire change and storage

3. FUEL CARD

Before requesting the service, make sure it is included in the leasing contract. You can check this in the 'included services' section of the mobile app or by calling +359 882 910 159.

You can refuel cashlessly with all types of fuel at OMV gas stations.

The cost of the fuel will be invoiced to the cardholder by Porsche Mobility BG EOOD.

Technical maintenance

The prescribed periodic technical maintenance is carried out upon reaching a certain mileage, date, or when a warning light appears on the dashboard.

To schedule a service appointment, please contact the
Fleet Management Department at: +359 882 910 159 or email: fm@porscheleasing.bg

If you detect any malfunction or damage, take the vehicle to an authorized service center as soon as possible and notify the Fleet Management Department at: +359 882 910 159 or email: fm@porscheleasing.bg

Porsche Mobility will approve and cover the invoice for repair or maintenance only if it is performed at a designated service center and you have informed us in advance.

Tips for protecting your vehicle from break-ins

Always lock the vehicle and fully close the windows.
Do not leave vehicle documents, personal identification documents, laptops, cameras, or other valuables in the car.
When leaving the vehicle, take not only the mobile navigation system with you, but also its holder.
After activating the central locking with the remote, make sure the doors are actually locked. Car thieves may use radio jammers that can prevent the vehicle from locking.